IT Support Specialist Job in Riyadh, Saudi Arabia – United Motors Group

Job Title: IT Support Specialist
Company: United Motors Group (United Motors Company)
Location: Riyadh, Saudi Arabia
Job Type: Full-Time
Experience Required: 2–4 years of IT support experience
Education: Bachelor's degree in Computer Science, Information Technology or a related field
Salary: Not specified by the employer
Job Advertisement Date: 14 October 2026
Application Method: Online application

About the Company

United Motors Group is an established automotive group operating in Saudi Arabia. The company represents automotive brands and provides automotive sales and after-sales services across the Kingdom.

The company has advertised an IT Support Specialist position in Riyadh to support its employees, IT equipment, Microsoft 365 services and branch operations.

Job Description

United Motors Group is seeking an IT Support Specialist to provide Level 1 and Level 2 technical support to employees at its head office and branches. The selected candidate will troubleshoot hardware and software problems, manage IT service requests, configure computer systems and assist with IT equipment deployment.

This position also involves supporting users remotely and on-site, maintaining IT asset records and coordinating with specialist technical teams when necessary.

Key Responsibilities

• Provide first-level and second-level IT support to employees.
• Troubleshoot Windows computers, laptops, printers, scanners and other IT equipment.
• Support Microsoft 365 applications, including Outlook, Teams and OneDrive.
• Install, configure and deploy computers, monitors, phones and approved software.
• Create and manage IT support tickets using the company's service management system.
• Troubleshoot LAN, Wi-Fi, VPN, DNS and DHCP connectivity problems.
• Assist with Microsoft Entra ID user accounts, access permissions and authentication issues.
• Maintain IT asset inventories, warranty information and equipment allocation records.
• Support employee onboarding, transfers and offboarding processes.
• Coordinate IT equipment delivery and workstation setup for branches and remote sites.
• Assist with initial troubleshooting of CCTV, access-control systems and meeting-room technology.
• Maintain technical documentation and follow up on unresolved IT incidents.
• Coordinate with other IT teams and external service providers when required.

Eligibility Criteria

Candidates should meet the following requirements:

• Bachelor's degree in Computer Science, Information Technology or a related discipline.
• Approximately 2–4 years of IT support experience, including at least three years in a comparable Level 1 and Level 2 support role.
• Practical knowledge of Windows desktop administration and basic macOS support.
• Experience supporting Microsoft 365 and user accounts.
• Understanding of computer hardware, printers and peripherals.
• Knowledge of networking fundamentals, including LAN, WAN, Wi-Fi, VPN, TCP/IP, DNS and DHCP.
• Familiarity with IT service management systems and support-ticket procedures.
• Good communication, troubleshooting and customer-service skills.
• Willingness to travel to company branches and project sites across Saudi Arabia when required.

Salary and Benefits

The salary and employment benefits for this vacancy have not been officially confirmed in the available advertisement. Candidates should enquire directly with the employer about compensation, medical insurance, accommodation, transportation and other benefits.

How to Apply

Interested candidates can review the full job description and submit their applications through the following links.

LinkedIn Application: https://sa.linkedin.com/jobs/view/it-support-specialist-at-united-motors-company-4479524884

Alternative job listing: https://www.gulftalent.com/saudi-arabia/jobs/it-support-specialist-647005

Applicants should prepare an updated CV highlighting their IT support experience, computer troubleshooting skills, Microsoft 365 knowledge and networking experience.

Company Contact Details

Company Name: United Motors Group
Official Website: https://umc.com.sa/
Official Contact Number: 920010098
Published Customer Service Email: customercare@umc.com.sa
Riyadh Office Address: King Abdullah Ibn Abdulaziz Saud Branch, Al Quds District, Riyadh 13214, Saudi Arabia.

Important: The telephone number and email address above are official general company contact details, not a verified recruitment hotline. Candidates should ask the company to direct their enquiry to its Human Resources or recruitment department.

Important Notice for Job Seekers

This vacancy was listed on job websites around 14–15 October 2026. Candidates should verify the current application status on the original listing before submitting their CV.

Never pay recruitment fees to individuals claiming to guarantee employment.

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